Terms of Service

Last updated October 19, 2026

1. About these terms

DealXP is operated by Tribbles Entertainment LLC ("DealXP," "we," "us"). These Terms of Service ("Terms") apply when you visit thedealxp.com, join our waitlist, or use the DealXP app or merchant tools (together, the "Service"). By using the Service you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Service.

We may update these Terms as the Service grows. If we make a material change, we'll post the new version here with a new date and, where appropriate, let you know by email or in the app. Continuing to use the Service after a change means you accept the updated Terms.

2. Who can use DealXP, and your account

• You must be at least 13 years old to use DealXP. If you're under 18, you need permission from a parent or guardian, and they agree to these Terms for you. Some deals (for example, from bars or breweries) may have higher age limits set by the shop or by law.
• One account per person. Your account is personal and can't be sold, shared or transferred.
• Give us accurate information and keep your sign-in secure. You're responsible for activity on your account.
• We may suspend or close accounts that break these Terms or put other users, shops or the Service at risk.

3. Drops, pulling and redeeming

Drops and pulls

Shops release limited sets of deals ("drops") at set times. When you pull from a drop, the Service randomly assigns you one of the deals still available in that drop. The chance of each tier (Common, Rare, Epic, Legendary) is based on how many of each the shop released, and is shown on the drop before you pull. Pulling is always free. No purchase or payment is required to pull, and paying never improves your odds.

Some drops may be limited to players who have reached a certain level at that shop, or may hide the shop or the deal until you pull ("mystery drops"). Drops can sell out before they end.

Claim limits

To keep things fair, you can hold a limited number of unused deals at once (currently three), and you can pull from each drop only once. If you let several deals expire without using them in a short period (currently three in seven days), your pulls may be temporarily limited to Common deals. We may adjust these limits to protect shops and players.

Redeeming

• A deal must be redeemed in person, at the shop that issued it, before its countdown ends. Each deal can be used once.
• When you redeem, the app confirms you're at the shop using your device's location at that moment. If your location can't be confirmed, shop staff may confirm the redemption with the shop's PIN.
• Redeem in front of staff. A deal marked as redeemed can't be restored, so don't slide to redeem until you're ready to use it.
• Deals have no cash value, can't be exchanged for cash, and can't be sold, traded or transferred unless the shop's terms say otherwise. Unless the deal says so, deals can't be combined with other offers.
• Each deal is subject to any fine print the shop includes (for example, exclusions, minimum purchase, limits per visit, or tax and gratuity not included). Some deals require a purchase to use, such as a percentage off your order. That purchase is a condition of using the deal, not of pulling it.

The shop is responsible for its deal

Deals are offered by independent businesses, not by DealXP. The shop sets the deal and its terms, sells you any goods or services, and is responsible for honoring the deal and for the quality and safety of what it provides. DealXP is not a party to your purchase. If a shop can't honor a valid, unexpired deal, contact us and we'll work with the shop to make it right where we reasonably can, but we can't guarantee any shop's performance.

A shop may cancel or change a drop, for example if it closes unexpectedly or runs out of an item. If that happens after you've pulled, we'll try to let you know in the app.

4. XP, levels and leaderboards

• You earn XP at a shop when you redeem a deal there or check in during a visit (check-ins are limited to once per shop per day and require being at the shop).
• Each shop sets its own levels and perks. Perks are offered by the shop, not by DealXP, and the shop can change them.
• XP, levels and perks have no cash value, aren't your property, and can't be sold or transferred. We may adjust or remove XP that was earned by breaking these Terms or through an error.
• Shops may show a monthly leaderboard of their top regulars, in the app and on a screen or sign in the shop. Leaderboards show your first name and last initial. You can hide yourself from leaderboards in your settings.
• If a shop offers a prize to its top leaderboard player, that prize is offered and fulfilled by the shop.

5. Fair play

You agree not to:

• create more than one account, or use someone else's account;
• fake, spoof or manipulate your location, or redeem a deal without actually being at the shop;
• use bots, scripts or automation to pull deals, or interfere with how drops are distributed;
• sell, trade or advertise deals, codes or accounts;
• abuse shop staff or misuse a shop's PIN;
• reverse engineer, scrape, overload or try to break into the Service; or
• use the Service for anything illegal or in a way that harms other users, shops or us.

If we believe you've broken these rules, we may void your deals and XP, limit your account, or close it.

6. Terms for businesses

This section applies to businesses that create a merchant account ("Merchants"). Merchants also agree to the rest of these Terms.

Your account and your drops

• You confirm you're authorized to act for the business and that the information you provide (name, address, hours, location) is accurate. We review new merchant accounts before their drops go live.
• You decide each drop's deals, quantities, timing, redemption window and fine print. You must honor every valid deal redeemed at your shop within its window, under the terms shown to the customer.
• You're responsible for making sure your deals and perks comply with the law, including rules on alcohol, tobacco, cannabis, age-restricted products, pricing, taxes and advertising. Don't offer deals for anything illegal, unsafe or that you can't provide.
• Keep your store PIN private and share it only with staff. You're responsible for redemptions confirmed with your PIN.
• The leaderboard and perks you offer are your own promotions. If you offer prizes, you're responsible for providing them and for any rules that apply.

Fees

• Standard: $29 per month plus $1 for each deal redeemed at your shop ("walk-in"), with total monthly charges capped at $129.
• Founding Merchant (limited to the first 25 merchants we accept in a market): $14.50 per month plus $0.50 per walk-in, capped at $64.50 per month, for as long as your account stays active and in good standing.
• New merchants get a 30-day free trial. No card is required to start. You won't be charged unless you continue after the trial.
• Additional locations: each location beyond the first adds $15 per month and raises the monthly cap by $65 (Founding Merchants: $7.50 per month and $32.50). The per-walk-in charge doesn't change. Location fees are prorated for the month a location is added or removed.
• Rewards check-ins are never charged. Only deal redemptions count as walk-ins.
• Fees are billed monthly in arrears: on or around the 1st of each month, we charge the payment method you keep on file for the previous month's monthly fee and walk-ins. Payments are processed by Stripe. If a charge fails, we'll try again when you update your payment method, and we may pause your drops while a bill stays unpaid. Fees don't include taxes, which you're responsible for where applicable. We may change Standard pricing with at least 30 days' notice. Founding pricing, including Founding additional-location pricing, won't increase while your account remains active.
• If a walk-in charge was clearly created in error (for example, a duplicate), tell us within 30 days and we'll review it.

Canceling

There's no contract. You can cancel any time; you'll owe charges through the end of the current billing period, and you must still honor deals already pulled from your drops before they expire. We may suspend or close a merchant account for non-payment, repeated failure to honor deals, or other breaches of these Terms.

Your content and data

You give us permission to display your business name, logo, photos, address, hours and drop details in the Service and in DealXP marketing about your participation. You'll see redemption and visit information for your shop as described in our Privacy Policy. Use it only to run your business and serve your customers, and don't use it to contact customers outside the Service without their permission.

7. Content and ownership

The Service, including its design, software, text, graphics and the DealXP name and logo, belongs to Tribbles Entertainment LLC and is protected by law. We give you a personal, limited, non-transferable right to use the Service as intended. Content shops provide belongs to them.

If you send us feedback or ideas, we may use them without any obligation to you.

8. Disclaimers

The Service is provided "as is" and "as available." Drops depend on shops and on technology that can fail: location services can be inaccurate, notifications can be delayed, and drops can sell out in seconds. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and we don't promise that any particular deal will be available to you or that the Service will be uninterrupted or error-free.

9. Limitation of liability

To the fullest extent the law allows, DealXP and its owners, employees and partners won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from your use of the Service or from any shop's goods, services or deals. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or $50. Some places don't allow these limits, so they may not fully apply to you.

You agree to indemnify and hold DealXP harmless from claims arising out of your misuse of the Service or your breach of these Terms, and, for Merchants, out of your deals, products, services and promotions.

10. Disputes and governing law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules. Before filing a claim, please contact us so we can try to resolve it informally. Any dispute that isn't resolved informally will be handled in the state or federal courts located in Hamilton County, Ohio, and you and we consent to their jurisdiction, except that either party may bring an individual claim in small claims court where it qualifies.

11. Other terms

If any part of these Terms can't be enforced, the rest stays in effect. Our failure to enforce a provision isn't a waiver. You can't transfer your rights under these Terms; we may transfer ours as part of a merger, acquisition or sale of the Service. These Terms, together with the Privacy Policy and any terms shown on a specific deal, are the whole agreement between you and us about the Service.

12. Contact

Questions about these Terms? Email hello@thedealxp.com.

Tribbles Entertainment LLC, Cincinnati, Ohio.